Microsoft provides a one stop business solution for tracking sales, nurturing leads and maintaining a quality customer base. Microsoft Dynamics CRM is much more than just a sales tool, it is a platform to help automate all aspects of your business. A key advantage of implementing Microsoft Dynamics CRM is that it can be tailored to the requirements of your specific organization. This platform can be on-premise, cloud or a hybrid combination with offline and mobile access to suit your business needs. At Jade Global, our ERP, BI, ITSM and Infrastructure experts bring in their experience and expertise to provide realistic recommendations that are validated at the Functional, Technical and Data level.
- Customer Engagement: Leverage Microsoft Dynamics CRM to personalize and deliver exceptional customer experiences
- Accessibility: Maintain products, pricing details in a structured manner to enable efficient Quote creation and management
- Collaborate: Provide the tools for your sales and marketing teams to connect and share information across Microsoft features – Outlook 365, Microsoft 365, etc.
- Insightful Analytics: Easily clean and extract data to meet your reporting needs
- Sales Pipeline and Competitor Analysis: Manage your pipeline of opportunities and analyze the deals won/lost to help you place bids better than your competitors
- Social: Gain valuable, actionable insights from your feed, enabling social listening for individual customers, prospects, competitors, partners and other companies. We help you develop customized CRM displays – quick social analytics summary, recent posts and trending social posts
- Building partnership: Jade Global partners with you to successfully realize your customer service vision, goals and objectives
- Delivering expertise: We offer a full-suite of skillsets to help design, customize, and personalize experiences with expertise in end-to-end Microsoft Dynamics CRM
- Focusing on your success: We deliver innovative, industry-leading support and services solutions that result in increased customer satisfaction and retention at a reduced cost