Salesforce.com Communities

Salesforce.com Communities enables employees, customers and partners to collaborate in their own private online social community. Communities offers a compelling platform to connect through deep, meaningful interactions, increase productivity and lower support costs. At Jade Global, we help our clients develop an effective portal that provides self-service capabilities, site branding and case resolution automation.

Benefits

  • Business Integration: Create, update and infuse data from any system, anywhere
  • Connect Customers: Listen to customers’ needs and empower customers to help each other
  • Customization: Customize and create a community that is an extension of your brand
  • Brand Advocates: Identify and promote brand advocates within your customer base
  • Go Mobile: Collaborate from anywhere, any device with a device responsive mobile experience
  • Transform Business: Reduce cost, increase productivity and customer satisfaction
  • Social Intelligence: Promote employee collaboration, innovation and breakthrough solutions
  • Ideas, Action and Knowledge: Transform collaboration into knowledge and ideas
 

Why Jade?

  • Full-Suite of Skillsets: Our experts design, customize and personalize your experience
  • Problem Solvers: We partner with you to identify a Community vision that caters to your business goals and needs
  • Expertise: We have capabilities to integrate legacy and proprietary knowledge, increasing self-service and entitlement based experiences
  • Integrate: We have industry standard integration capabilities with 3rd party systems and API enabled platforms