Facilities Management

Facilities Management professionals are constantly challenged to provide efficient services with a disparate tool suite of email, phone, spreadsheets, and homegrown software. ServiceNow provides a scalable platform that enables the consolidation of requests for Facilities Services and Space Planning in an intuitive and efficient manner. Jade Global, a ServiceNow implementation partner, helps organizations leverage and maximize their ServiceNow investment by providing them with the requisite services and solutions that suit their business needs.

Assisting the facilities fulfillment process and providing key inputs to related ITIL processes including Incident and Request Management, Jade Global’s implementation specialists facilitate the inclusion of floor plan visualization providing extensive add-on capabilities

User location down to the cubicle (space) level

Asset location

Request/ Incident location

Space utilization and occupancy visualization

The location-based functionality enhances the response team’s ability to locate specific issues and proactively plan to handle additional issues that might be in the same or adjacent areas.

Jade Global’s RightStart Facilities Management package is a rapid implementation service that leverages ServiceNow as a single system of record providing improved productivity in facilities service delivery, enhanced transparency into facilities organization performance, and a reduction in operating costs. The RightStart implementation leverages our expertise and experience with multiple organizations to deliver the modules, functionalities, and features. The RightStart package is designed to lay the foundation for a continuous service improvement process that leads to overall process maturity and supports the Facilities Service Management platform. RightStart implementation packages incorporate experience developed over multiple successful implementations, best practice processes, formal methodology, and Jade Global’s ServiceNow expertise.