Service Contract Renewals

Today, enterprises are very diligent about asset protection. The financial market expects high renewal rates and places a premium on organizations that consistently increase recurring revenue as a leading indicator of financial performance. Your customers miss valuable benefits such as upgrades, new features and availability unless they have a maintenance or service contract. Successful Renewals Management teams need key transactional information for service contracts and assets to efficiently earn repeated revenue for the organization.

With maintenance contracts, timing is everything. No matter how good your sales team is, they won’t get anywhere if they’re not approaching the right customer at the right time with the right sales pitch. Sales teams rely on technology to drive their success, such as contract renewal dates, clear connection between the customer contact data, covered product and installed base information.

To alleviate the stress of tracking all your customers individually and manually, Jade Global helps you to implement a completely automated Service Contract Renewals management solution to eliminate manual processes and make it more efficient for businesses to sell and transact renewals, resulting in improved ROIs. Never miss out on an opportunity for a renewal with our Jade Global renewals implementation.

Benefits

  • Automated Renewal Opportunity Creation: Enable an integrated renewal process between Salesforce.com and ERPs to automate opportunity creation
  • Seamless Renewals: Predict, reset and finalize renewal type selection to create opportunity activities (enable cross-sell/upsell) with automated workflows and minimize references to external sources
  • Accessibility of Information: Integrate a sales-driven process flow to build a quote and share related information from last year's contract-to-current quote evolution
  • Efficiency & Effectiveness: Reduce the amount of unnecessary staff with the decrease in the amount of manual effort required to create a renewal order and reduce the time to completion by 50 - 75%
  • Visibility: Improve forecasting and accuracy with renewal dashboard and reporting metrics
 

Why Jade?

  • Experience: We are a seasoned team of experts with proven implementations of Service Contract Renewals, following the best practices of renewals in the Cloud world
  • Client Success: We have a refined methodology to help clients in implementing renewals with the highest level of customer satisfaction
  • We are Your Partner: Our philosophy for renewals is based on a thorough understanding of our customers’ current processes, pain points, business needs and mapping that with the most appropriate automated solution