Managed Services

The challenge of adapting to evolving technologies coupled with rising cost and limited scalability restrict organizations to spend essential time on product enhancement. IT teams are under constant pressure to deliver efficient output within the deadline; hence, it leaves little scope for newer ideas and innovation.  A trusted support provider offers you the necessary time to innovate through improvement in the overall business operations and flexibility. Jade Global offers comprehensive IT Support solutions designed to help CIOs build next generation IT organizations. Through our complete managed services, CIOs are not preoccupied with IT support issues, so they can focus on business enablers through innovative IT solutions. Jade Global Managed Services have helped many of our clients experience up to a 40% reduction in support costs while improving their customer satisfaction ratings by 25% in just one year. 
 
Our clients leverage our expertise in ITIL process framework to create a more efficient business operations. Our support methodology is based on continuous improvement and feedback, incorporating a preventative, corrective and adaptive approach to support operations allowing the IT organizations to become more efficient, leading to better customer support.

DBA Services


Jade Global provides a comprehensive range of Oracle DBA services including Core DBA and Apps DBA Support. We help clients with day to day monitoring and maintenance of the database so that your DBA team can concentrate on more innovative tasks. Our certified DBAs help the clients with each aspect of the platform—from concept and plan to administration, troubleshooting and monitoring.

We provide DBA support across the range of Oracle Business Applications. Our Oracle application DBA support includes backup, cloning, application upgradation, projects (e.g. DMZ setup, Multi-node setup, Shared Application Top, Parallel Concurrent Processing, etc.), and performance tuning services among others.


Related Resources