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Blog
The IT industry is constantly moving, Jade blogs are a great way to stay up to date on the latest trends, technologies, and perspectives.
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Understanding Core Concepts and Primary Principles of Knowledge Centered Services (KCS)
With over 20 years in development and over $50 million invested in developing the methodology, KCS has produced significant benefits for support organizations…
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By Aditi Vishwakarma
Streamline Your IT Service Management with Cherwell ITSM
In today's fast-paced world, organizations need an efficient IT service management (ITSM) system to stay…
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By Piyush Chaudhari
Accelerate Your Automotive Operations with ServiceNow's Transformative IT Service Management Solutions
It is projected that by 2030, the revenue of the global automotive industry will approach $9 trillion, with new vehicle sales contributing 38% of this amount. Over the…
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By Sushama Karande
A Comprehensive Manual to ServiceNow Agent Workspace: Setup, Roles, and Essential Plugins
ServiceNow Agent Workspace is a platform that enables agents to provide better customer service by providing them with a unified workspace that brings together customer information, ticket…
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By Simran Shidvankar
ServiceNow CSM and ITSM Integration: Maximize Your Service Efficiency and Customer Satisfaction
Integration of ServiceNow CSM with ITSM module helps businesses deliver more personalized and effective services by improving collaboration between customer service and IT teams. …
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By Epapra Polugari
Complete Guide to API Testing Using Rest Assured: Tips, Techniques, and Best Practices
What is Rest Assured? Rest Assured is an open-source Java library to test and validate the REST APIs. It can be used to test JSON and XML-based web services. Rest Assured…
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By Mahesh Pund