Case Study
Jade Global Boosts Revenue by 25% with Faster Quote Processing for Nonprofits Insurance Alliance (NIA)
Download Case StudyClient Name: Nonprofits Insurance Alliance
Industry: Insurance
Key Technologies/Platform: DevOps, .NET 8, Angular 16
About the Client
Nonprofits Insurance Alliance® is dedicated to serving 501(c)(3) organizations by offering stable, fairly priced liability and property insurance tailored to the nonprofit sector's unique needs. With a commitment to successful risk management, NIA insures over 26,000 nonprofits across 32 states and the District of Columbia.
Business Challenges
Nonprofits Insurance Alliance (NIA) faced several challenges with its outdated quote application system.
- The outdated interface hindered user experience.
- Inflexible quote generation slowed processes.
- Cumbersome requirement management added complexity.
- Slow time-to-market delayed opportunities.
- Integration deficiencies caused operational issues.
- Brokers' dissatisfaction affected overall efficiency.
Our Approach and Solutions
To address these challenges, Jade Global implemented a comprehensive solution that modernized the quote application system and improved operational efficiency
- Developed a full application beyond an MVP
- Enhanced requirement management capabilities
- Implemented cloud-ready architecture for scalability
- Utilized the latest technology stack for improved performance
- Ensured seamless integration with existing/new systems
- Designed a user-friendly interface for better usability
Business Benefits Achieved
The implementation of the new system brought significant benefits to NIA, driving operational efficiency and enhancing overall business performance.
- Saved 30% in costs through digital transformation by integrating four systems together.
- Modernized legacy code by converting it into a modern SaaS-based integration application.
- Enhanced processing speed, enabling quicker time-to-market and a 25% increase in revenue.
- Gained data-driven insights for improved decision-making.
- Increased membership, with 1,200 open applications and 450 submissions since June.
- Improved customer experience, boosting loyalty and satisfaction.
- Achieved scalability with a cloud-ready architecture.
Product Features
The new application system came with several advanced features designed to enhance usability and operational efficiency.
- A comprehensive end-to-end quotation application system is primed for seamless operation.
- Facilitates easy sharing between brokers and applicants, promoting efficient collaboration.
- Dynamic generation of a line of businesses and corresponding questions based on user input, ensuring tailored experiences.
- Intuitive user interface prioritizes ease of use, enabling users to identify and address important questions effortlessly.
- A device-friendly interface ensures accessibility across various platforms.
- Implements stringent security measures to safeguard against unauthorized access.
- Simplifies legal document generation processes for enhanced efficiency.
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