Case Study: QA and Testing for an Insurance Leader | Jade Global

Nonprofits Insurance Alliance (NIA) aimed to modernize their legacy application, NIAC2000, by transitioning to a new platform with Majesco as the frontend and MDH as the backend, ensuring synchronized data across systems. This QA case study highlights how Jade Global implemented a comprehensive greenfield approach in digital quality assurance and QA testing services. We conducted end-to-end testing for applications such as Link, Secure site, Sugar CRM, and the DIL Oracle Database, with Boomi as the middleware. Key challenges included developing detailed test cases, performing early API testing, and coordinating with multiple vendors. Our QA solution covered all testing levels, ensuring robust integration and functionality. This approach aimed for timely, bug-free rollouts, reduced testing time, and enhanced system reliability, boosting user satisfaction and reducing maintenance costs.

Client: Nonprofits Insurance Alliance (NIA)

Industry: Insurance

About the Client

Nonprofits Insurance Alliance is dedicated to serving 501(c)(3) organizations by offering stable, fairly priced liability and property insurance tailored to the nonprofit sector's unique needs. With a commitment to successful risk management, NIA insures over 26,000 nonprofits across 32 states and the District of Columbia.

Business Challenges and Requirements

NIA aimed to retire its outdated NIAC2000 application and migrate to a new platform with Majesco and MDH. The transition required extensive testing for successful data synchronization and integration across systems. Key challenges included

  • Legacy System Limitations: The outdated NIAC2000 application hindered efficiency and required a modernized approach for better performance
  • Complex Data Mapping: Handling and mapping high-volume data across various systems added significant complexity to the testing process
  • End-to-End Testing: Comprehensive testing was required to ensure successful migration, aligning with Central IT governance timelines
  • Developing Comprehensive Test Cases: Crafting detailed test cases from complex business requirements needed careful analysis and accuracy
  • Early API Testing: Implementing shift-left testing to address API issues before all components were available reduced development delays
  • Vendor Coordination: Coordinating with multiple vendors for integration and user acceptance testing required meticulous planning

Business Benefits Achieved

Jade Global’s testing approach delivered significant benefits to NIA, including

  • Successful Bug-Free Rollout: Achieved a rollout without critical bugs, greatly enhancing user experience and delivering substantial business value
  • Accelerated Testing Turnaround: Improved turnaround time for testing by 30%, speeding up the overall development lifecycle and market readiness
  • Comprehensive Test Coverage: Specialized expertise in Boomi and .NET ensured 100% test coverage, providing robust and reliable system integrations
  • Minimal Defect Leakage: Achieved near-zero defect leakage, reducing risks and increasing trust in system performance and stability
  • SLA Compliance for Critical Bugs: Met SLA of >100% for critical bug fixes before release, ensuring high user satisfaction and product reliability
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