CRM Testing | Jade

Are you struggling with CRM system flaws that hinder your customer interactions? By identifying and resolving system deficiencies before deployment, you can guarantee that your CRM software operates efficiently.

Adequately tested CRM systems enhance customer satisfaction and loyalty, driving business growth. CRM testing solution ensures your software is reliable, secure, and performs as expected. By identifying and fixing defects before release, testing guarantees a smooth user experience. It ensures seamless integration with other systems and that the software meets all business requirements, providing a robust foundation for your customer relationship management.

Top-Tier CRM Testing for Flawless Integration

At Jade Global, we specialize in advanced CRM testing services to ensure your CRM system performs seamlessly. By leveraging pre-built tests, automated frameworks, and innovative methodologies, we guarantee the highest quality standards for your CRM. Our AI-powered and CI/CD-integrated CRM testing services ensure swift delivery while reducing costs and risks.

With our CRM testing solutions, you can achieve up to 30 to 40% acceleration in Salesforce automation and manual testing through our comprehensive regression testing solution, tailored for HRMS, Finance, Manufacturing, and SCM systems. Our accelerators can help customers reduce their TCO of multi-platform test ownership by 30-40% and improve test automation levels by up to 50-70%.

Get instant answers to your business queries with CRM Testing Get a free Demo.

Our Comprehensive CRM Testing Services

We offer a comprehensive suite of CRM testing services tailored to meet your specific needs:

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Data Quality and Conversion Testing

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Functionality Checks

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Reporting and Integration Testing

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Migration Testing

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End-to-End Testing with Downstream Systems

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Regression and User Acceptance Testing

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Accuracy and Reliability Tests

Expert CRM Testing Services by Jade Global

At Jade Global, we specialize in testing the implementation, optimization, and customization of CRM Projects, including lightning migration testing. Our comprehensive services ensure your CRM solutions perform flawlessly and meet your business needs.

Our Expertise Covers

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  • Sales Cloud
  • Service Cloud
  • Marketing Cloud and Pardot (Account Engagement)
  • Experience (Community) Cloud

Additionally, we extend our expertise to specialized testing areas, including

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Migration Testing

Ensuring smooth transition and data integrity during CRM migrations.

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CPQ Testing

Validating the functionality and accuracy of CPQ processes within your CRM system.

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QTC Testing

Testing end-to-end processes from generating a quote to receiving payment, ensuring seamless operations.

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Order Management System Testing

Ensuring the seamless integration and functionality of your CRM with order management systems.

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Marketing Cloud and Omnichannel Testing

Validating the effectiveness and consistency of marketing campaigns across various channels, including email, social media, and mobile, ensuring a seamless omnichannel experience for customers.

Experience with top QA Tools & Platforms

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Why Choose Jade Global’s CRM Testing Services

Our Accelerators

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Sales Cloud

  • Manual and Automated Testing
  • Regression & Integration Testing Starter Kit
  • Lightning Mignation Testing
  • 30+ Test scenarios covered
  • 350+ Prebuilt Test Scripts
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Test Data Creator

  • Import Existing Data
  • Synthetic data seamlessly replaces the actual data
  • Push Data back to Salesforce
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Service Cloud

  • Case Management (Account, Contact, Lead, and Opportunity Management)
  • Channels and Customers
  • Partner management
  • Knowledge
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Email Template Validator

  • HTML analysis for crss-client email rendering
  • Spam filter and blacklist analysis
  • SMTP and API integration for seamless usage
  • Pre-built code snippets for various languages and frameworks
  • Multiple inboxes for diverse project stages
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CPQ

  • Create Configure
  • Apply Pricing
  • Quote Approvals
  • Create Quote
  • Convert Quote
  • Order Generation

How Can We Help You?

Jade Global’s latest solutions, success stories, and visions for the future. Explore our insights to discover trends, capabilities, and industry approaches that will transform your business and deliver a fresh perspective.

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