This is a NetSuite Case Study of Fellers, a leading supplier of professional wrap films. Fellers faced significant challenges with data accuracy and decision-making speed, impacting their operational efficiency. To address these issues, Fellers partnered with Jade Global to implement NetSuite Analytics Warehouse (NSAW), a strategic move that led to transformative improvements in their data analytics and process optimization.
The implementation of NSAW involved integrating it with Fellers' complex legacy systems, establishing a unified, single source of truth for their product data. This integration significantly enhanced consistency and accuracy across the organization. Advanced leadership dashboards were developed, providing executives with real-time performance insights. As a result, Fellers achieved a 35% optimization in business processes and a 50% reduction in analysis time and gained a comprehensive view of sales and margins. These improvements enabled more informed financial planning and strategic agility.
This case study highlights how Fellers, with Jade Global's expertise, revolutionized their data capabilities and operational efficiency through the effective deployment of NetSuite Analytics Warehouse.
About the Client
Feller is a prominent distributor in the graphic film industry. Over the years, their business has expanded into new growth segments, broadening their product offerings to include automotive window tint, paint protection film, printing and finishing equipment, tools, and film-cutting software. With a commitment to excellence, Fellers is locally stocked with top industry brands, operates nationwide warehouse locations, and provides fast, reliable delivery across the U.S. Their dedicated sales and technical support teams have solidified their reputation as a trusted leader in delivering speed, service, and selection to their customers
The Business Challenges
Fellers faced several key challenges:
- Disparate Data Sources: Struggled with outdated and varied data sources, leading to inefficiencies and inaccuracies.
- Inconsistent Reporting: The inability to produce consistent and reliable reports hindered decision-making.
- Slow Decision-Making: Delays in decision-making processes impacted their responsiveness to market demands and customer needs.
- Limited Data Migration: Historical data migration into NetSuite ERP was restricted due to cost and complexity, preventing integration with current data.
- Legacy System Maintenance: The ongoing cost and complexity of maintaining the legacy system for reporting and data retention added to operational difficulties
Business Requirements
To enhance operational efficiency, Fellers needed a unified data solution that provided real-time, accurate insights across all departments. The goal was to consolidate data into a single source of truth, streamline reporting processes, and improve the speed and quality of decision-making.
Fellers Inc. needed a solution that would:
- Integrate diverse data sources into a cohesive system.
- Provide leadership with effective dashboards for performance tracking.
- Ensure data accuracy and consistency across the organization.
Jade's Solution and Approach
Jade Global implemented NetSuite Analytics Warehouse to address Fellers' data challenges. The approach involved:
NetSuite Analytics Warehouse Implementation: Deployed the NetSuite Analytics Warehouse to consolidate data from multiple sources, including legacy ERP systems. Configured a custom data model and utilized data migration frameworks to ensure accuracy and consistency.
- Data Integration: Integrated the NetSuite Analytics Warehouse with multiple legacy systems, streamlining data flow and eliminating silos.
- Integration and Data Consolidation: Used pre-built accelerators to unify data, enhancing overall reliability and consistency.
- Dashboard Development: Created custom dashboards using Oracle Analytics to provide real-time insights into key performance metrics tailored to different executive roles.
Business Benefits for Fellers
The implementation of NetSuite Analytics Warehouse and other solutions by Jade Global led to:
50% Faster Analytics: Fellers experienced a significant reduction in the time required to generate and analyze reports, enabling quicker decision-making.
35% More Process Optimization: Streamlined reporting and data integration improved operational efficiency and reduced manual efforts, leading to better resource allocation and faster response to market changes.
Enhanced Decision-Making: With a single source of truth and advanced analytics capabilities, Fellers could make more informed decisions and respond more effectively to customer needs.