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Business Challenges

Pango was previously using On-Premise QuickBooks for Financials & Accounting. Therefore, a skillful-workforce is required to maintain the database. Pango's major concern was AR invoice automation, as it deals with more than 7 different platforms (e.g., Apple, Google, Microsoft, Digital River, Vindicia, etc.) having different frequencies which could be daily, weekly or monthly. As they don't have any details for each transaction, they tend to keep updating their books directly, which leaves the detailed analysis of deferred out of question. And, this was the reason for their constant headache of consolidation! Pango was booking their sales manually and they had to create waterfall schedules (deferred revenue) manually.

Pango did not have any unified platform for financial reporting and this was leading to disorder. Pango needed a spreadsheet-based approach for depreciation of its tangible and intangible assets. Bank reconciliation was difficult to handle as there was no systematic approach. Another hurdle was approval for business processes because like most of the processes it was manual. At the time of period close, considering all the mentioned business challenges, sub-ledger to GL reconciliation was really tedious as it was done manually! This results in a delayed reporting to management.