Case Study
High-Tech Company Reduces Testing Time by 30% and Enhances User Experience with Salesforce Testing
Download Case StudyIndustry: High Tech (Software)
Key Technologies/Platform: Salesforce Service Cloud, Oracle EPM Cloud, Salesforce Marketing Cloud, Hyperion
About the Client
The client is a globally recognized leader in cybersecurity and digital solutions, specializing in high-tech software. The company, with a substantial revenue of $3.5 billion, embarked on a significant mergers and acquisitions consolidation project to optimize service capabilities and improve organizational coherence.
Business Requirements
The client faced several critical challenges in their efforts to upgrade IT infrastructure and enhance system capabilities, including:
- Oracle EPM Cloud Migration: Required to enhance operational efficiency and data sample by migrating Hyperion applications to Oracle EPM Cloud.
- Salesforce Marketing Cloud Migration: Consolidate marketing processes from Oracle Responsys into Salesforce Marketing Cloud, enhancing automation and personalization for 62 Avira marketing campaigns.
- Salesforce E-commerce: Deliver improved digital experiences by building customized websites for employers, improving scalability and payment flexibility.
- Cloud Transition: Transition to a secure cloud-based environment to address vulnerabilities in outdated on-premises servers.
Solution Offered by Jade
Jade Global implemented a strategic, comprehensive CRM testing solution to address the client's business challenges:
- Oracle EPM Cloud Migration Testing: Verified data integrity, performance, and Sample during the migration from Hyperion to Oracle EPM Cloud.
- Salesforce Marketing Cloud Validation: Ensured smooth migration from Oracle Responsys to Salesforce Marketing Cloud, focusing on automation integrity and data consistency.
- Marketing Campaign Testing: Tested 62 marketing campaigns in Salesforce Marketing Cloud, ensuring effective personalization, targeting, and automation.
- E-commerce and Digital Experience Testing: Validated customised websites, ensuring scalability, user-friendly experiences, and secure payment integrations.
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