Key Technologies/Platforms: Oracle EBS, ServiceNow, Office 365, UiPath, Outlook
Industry: Semiconductor
About the Client
The client is a leading semiconductor company specializing in developing and producing advanced semiconductors and related technologies. With a strong presence in the United States and India, the company has earned the trust of the world's foremost technology companies for over 25 years. Its advanced semiconductor solutions empower seamless data movement, storage, processing, and security, aligning with customers' present demands and future aspirations
Challenges and Business Requirements
The company faced several operational challenges and had clear requirements to improve its finance functions
- High Volume of Invoices: The AP team, consisting of 15 employees, manually processed 18,000 invoices per year, leading to inefficiencies
- Labor-Intensive AR Management: A team of 5 employees managed 120+ customers, handling payments for 52,265 invoices annually, creating a significant workload
- Onboarding Inefficiencies: The HR team, with 7 employees, struggled with a manual and time-consuming onboarding process for employees and contractors
The Client required a solution that would:
- Automate the touchless processing of AP invoices, including 3-way and 2-way matching and non-PO invoice handling
- Extract data from both digital and scanned invoices to streamline operations
- Automate AR cash receipt processing and invoice uploads to various customer portals
- Improve HR onboarding efficiency, reducing manual errors and increasing speed
- Provide CFOs and business sponsors with clear visibility into automation efforts and the associated ROI
The Solution
Jade Global addressed these challenges by implementing RPA and intelligent Optical Character Recognition using UiPath’s Machine Learning Document Understanding models. Our solution involved:
- Automating the extraction and entry of invoice data and automating 3-way/2-way matching for accuracy
- Automating cash advice extraction and processing for faster reconciliations
- Enabling touchless AR invoice uploads to customer portals, reducing manual efforts
- Streamlining employee and contractor onboarding to enhance HR efficiency
- Conducting audits and approvals for freight invoices to ensure optimal processing
Business Benefits Achieved
The company achieved transformative improvements through intelligent automation services:
- Reduced invoice processing times by 92%, eliminating manual effort and accelerating financial operations
- Cut AR cash receipt processing time by 90%, dropping from 8 hours to just 10 minutes for quicker reconciliations
- Achieved over 80% touchless automation across AP and AR, streamlining workflows and minimizing manual intervention
- Saved more than 2,700 hours annually, allowing staff to focus on higher-value tasks
- Lowered operational costs and reduced errors, enhancing accuracy and efficiency while cutting labor expenses