Industry: Digital Agreements
Key Technologies/Platform: Salesforce, Conga, FinancialForce, Docusign CLM, Zuora, Oracle Cloud, Yaypay, OIC, MuleSoft
Engagement Scope: Marketing, Sales, Commerce, Partner Programs, Finance, HR, Integration Services, Support, and Success
About the Client
The client is a software development company based in San Francisco that specializes in digital agreements. They deliver innovative solutions within the Agreement Cloud, including eSignature—a seamless electronic signing method across various devices. With a vast global reach, they serve over 1 million customers and hundreds of millions of users in more than 180 countries.
Business Challenges
The client faced several challenges in ensuring the accuracy, performance, and integration of their digital agreement systems:
- Complex Integrations: Testing across multiple integrated platforms (Salesforce, Oracle Cloud, etc.) was time-consuming and prone to errors.
- Frequent Updates: Regular updates required comprehensive regression testing, leading to delays and resource strain.
- Performance Testing Needs: The system needed to maintain high performance, especially under heavy transactional loads, to meet customer expectations.
- Data Hydration Challenges: Populating test environments with accurate, real-world data was critical for meaningful test results but difficult to manage manually.
Business Requirements
- Seamless System Integration: Ensure smooth, error-free integration across Salesforce, Oracle Cloud, and other critical platforms.
- Rapid, Reliable Updates: Minimize downtime and errors during frequent software updates through automated regression testing.
- Performance Assurance: Guarantee that systems can handle high transactional loads without compromising speed or reliability.
- Data Accuracy: Maintain data integrity and consistency across platforms for reliable reporting and compliance.
- Centralized Testing Strategy: Develop a Test Automation Center of Excellence to standardize and scale testing across the organization.
Business Benefits Achieved
Our automation efforts delivered several tangible business benefits for the client, including:
- 75% faster regression testing, enabling quicker and more secure updates.
- 90% improvement in testing accuracy, minimizing post-deployment issues.
- 50% reduction in testing costs, freeing up resources for innovation and growth.
- 50% faster release cycles, staying ahead of market demands.
- 99.5% data accuracy, ensuring secure and reliable transactions, contracts, and integrations.
- 30% improvement in system performance, efficiently handling peak loads.
- 100% data hydration accuracy, providing reliable and actionable test results in production-like environments.
Our Approach and solutions
Jade Global introduced a UiPath Test Automation Framework to automate testing, performance checks, and data hydration across the client’s entire ecosystem.
- Performance Testing Excellence: Automated performance testing ensured the system could handle large volumes of transactions efficiently, maintaining speed and reliability during peak times.
- Data Hydration Automation: UiPath automated the data hydration process, ensuring test environments were populated with accurate, real-world data, reflecting actual production environments for reliable test results.
- Seamless Data Integrity: Automated scripts validated data consistency across platforms, ensuring error-free integration between Oracle Cloud, MuleSoft, and other systems.
- Accelerated Regression Testing: Automated regression tests allowed quicker, thorough testing with each update, ensuring system stability without compromising speed.