ServiceNow Managed Services | ServiceNow MSP Partner

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Unlock savings on licensing, development, and maintenance costs with Jade Global, your certified Workday MSP partner, and dedicate your time and bandwidth to strategic initiatives.

While ServiceNow is a powerful platform, effectively managing it can pose certain challenges. You might find yourself balancing various tasks, such as optimizing workflows, maintaining integrations, and ensuring that user needs are met—all while aiming for continuous improvement.

That’s where Jade Global steps in as your trusted ServiceNow MSP Partner. Our ServiceNow Managed Services are designed to help you maximize the platform’s capabilities and enhance user experience and productivity.

Jade Global as A ServiceNow Managed Services Partner

10+

Years of Experience

200+

Projects

150+

Clients

250+

Certifications

~4.2/5

CSAT Rating with Customer

6+

Prebuilt Solutions & Accelerators

Jade’s ServiceNow Managed Services

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24/7 Support

Access round-the-clock support to address any issues that arise, ensuring minimal downtime and disruption to your operations.

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Proactive Maintenance

Regular system checks and updates to ensure your ServiceNow instance remains functional, secure, and up-to-date with the latest features.

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Performance Monitoring

Continuous monitoring of system performance to identify and resolve issues proactively, enhancing overall efficiency.

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Health Checks

Regular health assessments of your ServiceNow instance to identify optimization opportunities, ensuring the platform is running at peak performance.

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Feature Enhancements

Implementation of new features and functionalities as they become available, keeping your platform aligned with industry best practices and innovations.

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Feedback-Driven Improvements

Gather user feedback to identify areas for enhancement, ensuring the ServiceNow instance evolves based on actual user needs.

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Custom Dashboards

Development of tailored reporting solutions that provide insights into key performance metrics, user engagement, and operational efficiency.

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Data Analysis

Use analytics to drive decision-making, helping you understand trends and make informed business decisions based on real-time data.

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Expert Team

Leverage a dedicated team of ServiceNow experts who bring a wealth of knowledge and experience to optimize your platform and address complex challenges.

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Scalability

Easily scale your resources up or down based on changing business requirements, ensuring you have the right talent when you need it.

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Seamless Integrations

Ensure your ServiceNow platform is integrated with other critical business systems, allowing for seamless data flow and enhanced functionality.

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API Management

Manage and optimize API integrations to facilitate communication between ServiceNow and external applications.

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Change Management Support

Provide guidance on change management strategies to ensure smooth transitions during upgrades or new feature implementations.

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Training Programs

Offer ongoing training sessions to keep your team updated on new features, best practices, and how to leverage the platform effectively.

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Governance Frameworks

Establish governance structures to ensure that ServiceNow implementations and operations align with your organizational objectives and compliance requirements.

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Best Practices Implementation

Apply industry best practices to maximize the value of your ServiceNow investment and drive operational excellence.

Benefits of Our Managed Services

Data Connection

Strategic Advantage

Gain a competitive edge by leveraging our expertise and resources, allowing you to focus on your core business while we manage your ServiceNow environment.

ODATA

Cost Efficiency

Reduce operational costs associated with maintaining an in-house team while accessing high-quality support and expertise.

Connectors

Improved Agility

Quickly adapt to changing business needs with scalable managed services that allow you to respond rapidly to new challenges and opportunities.

Outbound

Enhanced User Experience

Ongoing support and optimization lead to a better user experience, increasing adoption and satisfaction across your organization. Ad Insights

Insights

Blog
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Blog
Put Generative AI to Work for Your IT Service Management: Leverage ‘Now Assist’ by ServiceNow
Case Study
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Case Study
Orthopedic Rehab Technology Leader Achieves 40% Faster Patient Appointment Scheduling with Jade’s ServiceNow Integration Solutions
Case Study
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Case Study
40% Boost in Employee Engagement for a Global Self-Driving Tech Leader Through ServiceNow ITSM and HRSD

Request for services

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.

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