Express IT Service Management

ServiceNow Express is a highly standardized, rapid deployment service management solution designed for organizations beginning their journey into a formalized service-centric process offering. It provides complete visibility into processes and infrastructure through a single system of record for IT to standardize, consolidate, and automate service management processes and extend visibility across the enterprise to increase efficiency and lower costs.

Jade Global is a certified ServiceNow Express implementation partner. Jade Global’s RightStart implementation of ServiceNow express is a rapid 2-4 week, fixed-price service solution of pre-configured ServiceNow Express modules that includes

Incident Management

Problem Management

Change Management

Request Management

Knowledge Base

Service Catalog

Asset Tracking

Configuration Management


Jade Global RightStart ServiceNow Express package is based on industry best practices that lays the foundation for driving IT transformation across the enterprise. The solution is based on ITIL best practices that leverages the Out-Of-The-Box ServiceNow functionality.