Case Study
The On-Prem to Cloud Revolution: California Eastern Laboratories' Success Story of Modernizing Global Operations with NetSuite
Download Case StudyClient Name: California Eastern Laboratories, Inc. (CEL)
Industry: Technology
Key Technologies/Platform: NetSuite, Warehouse Management System
About the Client
For over 60 years, California Eastern Laboratories (CEL) has been a global leader in wireless products and components, providing specialized support for OEMs needing wireless communication solutions. CEL offers comprehensive technical support to help customers enable connectivity of their products. CEL’s wireless products feature high-quality embedded radios that deliver industry-leading performance for OEMs seeking connectivity. Additionally, CEL’s RF/Microwave switches and low-noise FETs deliver exceptional performance. With a support team based in North America, CEL ensures convenient and seamless collaboration with customers’ development teams.
Business Challenges
CEL was using a legacy on-prem ERP and, hence, was facing some typical challenges, including:
- Difficulty upgrading their highly customized ERP, leading to workarounds
- Lack of long-term support for their existing legacy on-prem solution version.
- Increasing infrastructure management complexity and rising operational costs
These issues highlighted the need for a more flexible and scalable solution to support CEL's growth and operational efficiency.
Business Requirements
After comprehensive solution design sessions, Jade Global identified the following essential business requirements for CEL's on-prem to cloud migration:
- Centralize all systems by transitioning from on-premise to the cloud.
- Implement NetSuite to manage Financials, Procurement, Order & Inventory Management, and WMS modules.
- Extract data from legacy on-prem solution and seamlessly import it into NetSuite
- Develop a specific template for commercial invoicing to meet unique requirements.
- Create a custom consignment inventory solution to manage customer-held stock and monthly sales reporting.
- Implement a Credit Hold Process for long-term orders with line items tied to specific delivery dates.
- Deploy a SCM mobile application to optimize warehouse management.
Based on these requirements, the Jade team formed the blueprint for CEL's migration journey from legacy on-prem system to NetSuite.
Impact and Business Benefits
Jade Global's solutions, as a trusted NetSuite Alliance Partner, have delivered tangible benefits, transforming CEL's inventory management and operational efficiency.
- Reallocation of Inventory Between Orders/Lines: Utilized the Supply Allocation feature to greatly reduce the need to juggle inventory across multiple orders.
- Custom Credit Holds: Fully automated the credit hold process, enhancing cash flow management.
- Consignment Inventory Transfers: Streamlined inventory movement through an easy-to-use sales order interface, leveraging sales order data.
- Legacy Data Extract/NetSuite Import: Ensured a seamless migration process with effective data transition.
- Migration to Cloud: Eliminated on-premise software, reducing infrastructure costs while enhancing scalability and flexibility.
Our Approach and Solutions
For CEL’s on-prem to cloud migration, Jade Global implemented a comprehensive strategy, including NetSuite Migration and NetSuite Implementation Services, resulting in significant improvements across the board.
- Successfully executed NetSuite Data Migration using the Jade legacy on-prem to NetSuite Data Extraction Accelerator.
- Implemented NetSuite for ERP modules and WMS, transforming operational capabilities.
- Customized the Order to Cash process to manage inventory transfers to customers based on sales orders.
- Automated transfer order creation for inventory and financial management.
- Developed a unique functionality for Credit Holds, addressing past-due invoices and future shipments up to 45 days.
- Streamlined commercial invoices for international shipments.
- Automated the creation of credit memos generated from RMAs.
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