Avoiding unexpected down-time during your R12 upgrade could make or break your success, depending on if the upgrade can be completed in available downtime. Here are 5 challenges you might face, and proper planning will help you avoid the unexpected, and properly manage the downtime.
Apart from standard pre-upgrade tasks like completing payment batches, processing depreciation/ posting mass additions in fixed assets and create accounting/transfer to GL, using the following pointers as part of pre-upgrade steps can reduce downtime significantly:
1. Upgrade Planning
- Clear business drivers
- Objective
2. Narrow Window of Time
- Minimizing downtime is crucial for an upgrade & can make or break success
3. Avoiding Unexpected Problems
- Point of no return scenario
4. Testing
- End user training
- Functional Testing
5. User Training
- End-user training
- Implementation & training of new features